Water Bill Payments
USSD Code : *483*032#
Safaricom Paybill Number : 716038
How To Pay Your Water Bill Via MPESA ▼
- Go to lipa na MPESA then paybill
- Enter the paybill number: 716038.
- Enter your 12-digit water connection number as account number
- Enter amount to pay.
- Enter your MPESA PIN and confirm the transaction.
- You shall get a confirmation SMS of your payment.
To Query Your Water Bill Balance By Phone ▼
- Dial *483*032#
- Select option 1 and follow the prompts
- Choose your account number and click send.
How to Lodge a Complain using the USSD code ▼
- Go to your phone
- Dial *483*032#
- Select option 2
- Follow the prompts<
How to Pay Your Bill Using the USSD Code ▼
- Go to your phone
- Dial *483*032#
- Select option 6
- Follow the prompts<
New Connection Payment Procedure ▼
You will need to visit our offices or call us through the contacts in the contact us page.
You will be given an invoice which has a unique invoice number.
Then you follow these simple steps:
- Go to Safaricom Menu in your cell phone
- Go to M-Pesa
- Select Paybill
- Enter Paybill number : 716038
- Enter the Invoice number provided e.g “INV0045145” in CAPITAL LETTERS .
- Enter amount
- Enter your M-Pesa Pin
- Press Ok.
Water Tanker Payments ▼
Visit our offices where you will be given an invoice which has an invoice number.
Then you follow the following instructions:
- Go to Safaricom Menu in your cell phone
- Go to M-Pesa
- Select Paybill
- Enter Paybill number 716038
- Enter the Invoice number provided e.g “INV0045145” in CAPITAL LETTERS .
- Enter amount
- Enter your M-Pesa Pin
- Press Ok.
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